.png)
IT support for Memphis-area businesses
AAA IT Services has supported businesses in the Memphis metro area since 2000. When something breaks, you can reach a technician by phone, in a remote session, or with a visit to your office. When nothing is broken, we keep it that way with patching, monitoring and backups, the routine work that stops small problems from becoming outages.
Our office is at 5719 Raleigh Lagrange Rd. #11 in Memphis and open by appointment. Most support starts with a call to 901.386.3870 during weekday business hours.
What we take care of
- Managed IT Services
- Remote Patching & Monitoring 24/7
- Proactive and Preventative Computer Maintenance
- Asset Management and Documentation
- On Site and Remote Help Desk Support Available
- Microsoft 365 Migrations and Expertise
- Enterprise Grade Anti-Virus Protection
- Cyber Security Stack Includes MDR, EDR, SOC, SIEM
- Cyber Security Risk Evaluations
- Zero Trust Application Security
- Backup and Disaster Recovery
- Ransomware Remediation and Recovery
- Network as a Service
- VOIP Phone Systems
Need more detail? See the full list on our services page, or read how we handle Microsoft 365 management, conversions and implementations.
Where we work
Memphis is home base, but many of the businesses we support sit outside the city limits. We cover the metro area and the region around it.
Memphis metro, Tennessee
Memphis, Germantown, Collierville, Bartlett, Cordova, Arlington, Lakeland and Millington.
West Tennessee
Covington, Munford, Somerville, Bolivar, Jackson and Dyersburg.
North Mississippi
Southaven, Olive Branch, Horn Lake and Hernando in DeSoto County, plus Tunica and nearby towns.
Eastern Arkansas
West Memphis, Marion, Earle and Forrest City.
If your town is not on the list, call anyway. Our deployment teams also work on multi-site projects across the United States, so distance rarely decides it.
Who we support
Our clients include retail, healthcare, banking, commercial offices and government organizations, from small offices to organizations spread across several sites.
Security and backup come with the support
Support and security belong together. Our cybersecurity stack includes MDR, EDR, SOC and SIEM. We run risk evaluations, and we plan backup, disaster recovery and failover before you need them. If ransomware gets in, we handle remediation and recovery.
Why companies call us
- 25+ Years in Business
- Quick Response Times
- Strategic IT consulting: vCIO/vCISO services Available
- Excellent Communication Skills
- Service Level Agreements Available (SLA's)
Common questions
Do you provide on-site IT support in Memphis?
Yes. Help desk support is available remotely and on site. Most issues start with a phone call or a remote session, and a technician comes to your office when the problem needs someone in the room.
Which areas do you cover?
The Memphis metro area, West Tennessee, North Mississippi and Eastern Arkansas. That includes Germantown, Collierville, Bartlett, Southaven, Olive Branch and West Memphis. We also run multi-site projects anywhere in the United States.
What are your support hours?
Client support runs on weekday business hours. Call 901.386.3870 or send a request through the Request Support page. Remote patching and monitoring of managed systems runs 24/7.
Can you manage Microsoft 365 for us?
Yes. We handle Microsoft 365 management, conversions and implementations, including migrations to Microsoft 365.
Do you offer cybersecurity along with IT support?
Yes. Our cybersecurity stack includes MDR, EDR, SOC and SIEM. We also run cyber security risk evaluations, set up zero trust application security, and handle ransomware remediation and recovery.
Where is your office?
5719 Raleigh Lagrange Rd. #11, Memphis, TN 38134. Visits are by appointment only, so call ahead.
